Shipping Policy

At FIKE Fitness Worldwide, we are committed to making your shopping experience simple, reliable, and convenient. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing

Orders are processed after successful confirmation of payment. Processing time may vary depending on product availability, order volume, and the type of product ordered.

For certain products, especially fitness equipment or large/heavy items, additional processing time may be required before dispatch.

2. Shipping & Delivery

We offer shipping to locations available at the time of checkout. Shipping charges and estimated delivery times may vary depending on the delivery location, product size, weight, and shipping method.

The applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.

Delivery times provided are estimates and may vary due to courier delays, weather conditions, public holidays, remote locations, transportation issues, or other circumstances beyond our control.

3. Order Tracking

Once your order has been dispatched, you may receive shipping and tracking information through the contact details provided during checkout.

Tracking information may take some time to become active after the shipment has been handed over to the courier.

4. Large & Heavy Products

Certain fitness equipment and heavy or oversized products may require specialized transportation or delivery arrangements.

Additional delivery charges may apply to such products depending on the destination and shipping requirements. If additional charges or special arrangements are required, we will communicate the details before shipment whenever applicable.

5. Incorrect Shipping Information

Please make sure that your name, phone number, email address, and complete delivery address are correct when placing your order.

FIKE Fitness Worldwide will not be responsible for delays or additional charges caused by incorrect or incomplete shipping information provided by the customer.

If you need to make changes to your shipping details, please contact us as soon as possible after placing your order. Changes may not be possible once the order has been dispatched.

6. Delayed or Lost Shipments

Although we work with reliable shipping partners, occasional delays may occur due to circumstances outside our control.

If your order appears to be significantly delayed or is reported as lost in transit, please contact our customer support team with your order details so we can assist you.

7. Damaged Package

If your package arrives visibly damaged, please inspect the shipment before accepting it whenever possible.

For products that arrive damaged or with missing parts, contact us promptly and provide your order number along with clear photographs or videos of the package and product. Our team will review the issue and assist you with the appropriate resolution.

8. Delivery Attempts

Our shipping partners may make multiple delivery attempts depending on their delivery procedures. Please ensure that someone is available to receive the order at the provided delivery address.

If an order is returned because the customer was unavailable, refused delivery, or provided an incorrect address, additional shipping or re-delivery charges may apply.

9. International Shipping

International shipping availability may vary by product and destination. Any applicable customs duties, import taxes, or other charges imposed by the destination country may be the responsibility of the customer unless otherwise stated at checkout.

10. Contact Us

If you have any questions about shipping, delivery, or your order, please contact FIKE Fitness Worldwide through the contact details provided on our website.

We will be happy to assist you with your order and delivery-related questions.